Cancellation Policy
At LingerieRAVEwear, we understand that sometimes circumstances change, and you may need to cancel your order. We strive to provide our customers with a smooth and hassle-free shopping experience, including cancellations. Please read our cancellation policy carefully to understand your options and responsibilities when it comes to canceling an order.
Cancellation Period
You have the right to cancel your order within 1 hour of placing it. After this 1 hour, your order may have already been processed for shipping, and cancellation may not be possible.
**How to Cancel an Order**
To cancel an order within the hour, please follow these steps:
1. Locate the chatbot with the three *...* in the lower right screen of the page.
2. Send us a message explaining why you'd like to cancel the order or change the shipping address.
3. If it's within the hour, we will cancel it. If it's after an hour and it's already shipped please review our refund policy.
If you encounter any issues or need assistance with the cancellation process, please contact our customer support team at lingerieravewear@gmail.com and we will be happy to assist you.**Refund Policy**
If you successfully cancel your order within the 1-hour cancellation period, we will process a full refund to your original payment method. Please allow 1-10 business days for the refund to reflect in your account, depending on your bank or payment provider.
**Exceptions**
Please note that customized or personalized lingerie items may not be eligible for cancellation or refund if production has already begun. Additionally, items marked as "Final Sale" are non-cancellable and non-refundable.
**Contact Us**
If you have any questions or concerns about our cancellation policy, please don't hesitate to reach out to our customer support team at lingerieravewear@gmail.com.We are here to assist you and ensure your shopping experience with LingerieRAVEwear is exceptional.
**Changes to this Policy**
LingerieRAVEwear reserves the right to modify or update this cancellation policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically for updates.
Thank you for choosing LingerieRAVEwear. We appreciate your business and strive to provide the best service possible.
Last updated: 1/21/2024