Frequently Asked Questions (FAQ)

Welcome to LingerieRAVEwear We're here to provide you with beautiful lingerie and exceptional shopping experiences. Below are some common questions and answers to help you navigate our store:

1. How do I find the right size?
- We offer a comprehensive size guide on each product page to assist you in finding your perfect fit. If you have specific questions or need personalized sizing advice, don't hesitate to reach out to our customer support team.

2. What is your return policy?
- We want you to be completely satisfied with your purchase. Please review our "Return Policy" page for detailed information on returns, exchanges, and refund eligibility. If you have any questions or need assistance with a return, contact our customer support team.

3. How can I track my order?
 Once your order ships, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order's status and estimated delivery date on our "Track Order" page. Please review our shipping policy page. The Shop app is also a great resource to get updated notifications about your order. https://shop.app/download

4. Do you offer discreet packaging?
- Yes, we understand the importance of privacy. All orders from LingerieRAVEwear are shipped in discreet, plain packaging with no mention of lingerie or our brand on the outside.

5. Can I change or cancel my order?
- You can make changes or cancel your order within 1 hour of placing it. After this time frame, your order may have already been processed for shipping. Please visit our cancellation page. 

6. How can I contact customer support?
- You can reach our friendly customer support team by emailing LingerieRAVEwear@gmail.com. You may receive faster support by using the *...* chat bot found at the bottom right of the page, if within business hours. We're here to assist you with any questions, concerns, or issues you may have.

7. Are there any promotions or discounts available?
- We regularly offer promotions and discounts to our valued customers. Please give us your email at the bottom left of the home page, or by using the spinning wheel that offers a discount on the home page. 


8. What payment methods do you accept?**
- We accept major credit/debit cards Visa, MasterCard, American Express, and Discover. We accept multiple payment types and payment plansfor your convenience. Your payments are processed securely through encrypted connections. Please visit the Payments tab on the bottom of the website for more info. 

9. How do I care for my lingerie items?
 Generally, we recommend hand-washing delicate lingerie items with mild detergent and hanging them to dry. Avoid machine washing, bleaching, or ironing to extend the life of your lingerie.

10. What is LingerieRAVEwear? 

At LingerieRAVE, our journey began as a wild and unforgettable birthday bash. It all started when our creator hosted a birthday party like no other, where friends came dressed in their sexiest lingerie, ready to rave the night away. Little did we know that this extraordinary night would spark the birth of a brand that's now here for everyone to savor.

We've taken the heart-pounding energy of a rave and the sensual allure of lingerie to create a brand that's as electrifying as your favorite party and as sultry as your wildest dreams. Our mission is simple: to make sure you feel irresistibly sexy, whether it's under the covers or under the neon lights, no matter your shape or size.

Our collections are a burst of color, a cascade of sparkle, and a surge of confidence. We're here to make you dazzle, to help you dance to your own unique rhythm, and to empower you to express your true self. At  LingerieRAVE, we're all about smashing beauty standards, celebrating every body, and emboldening you to embrace your sensuality wherever you are.